Last updated: June 2026. This privacy policy explains how ID8, a Dubai-based product engineering studio operating from DAFZA, collects, uses, stores and protects personal data submitted through id8.ae and in the course of providing services to clients across the UAE and GCC. It covers the categories of data we collect (contact details, technical and analytics data), the legal bases on which we process it in alignment with the UAE Personal Data Protection Law (PDPL, Federal Decree-Law No. 45 of 2021) and, where applicable, GDPR principles for EU data subjects, how cookies and tracking work on this site, how long we retain information, your rights to access, correct, export or delete your data, and how to exercise them. Questions or requests: hello@id8.ae.
ID8 is a product engineering studio based in Dubai, UAE (DAFZA). We act as the data controller for personal information collected through our website (id8.ae) and in the course of providing our services. If you have questions about this policy or your data, contact us at hello@id8.ae.
We collect information you provide directly — such as your name, email address, phone number, and company details when you fill out contact forms, schedule a call, or engage our services. We also collect technical data automatically, including IP address, browser type, device information, and pages visited, via cookies and analytics tools.
We use your data to respond to inquiries, deliver our services, manage client projects, send relevant communications, improve our website and offerings, and comply with legal obligations. We do not sell your personal data to third parties.
We process personal data based on: (a) your consent (e.g., newsletter subscriptions), (b) the necessity to perform a contract or take steps at your request before entering a contract, (c) our legitimate interests (e.g., improving services, fraud prevention), and (d) compliance with legal obligations.
We use cookies and similar technologies to enhance your experience, analyze site traffic, and understand how visitors interact with our content. You can manage or disable cookies through your browser settings. Note that some features may not function properly if cookies are disabled.
We share personal data only with trusted service providers who help us operate our business (e.g., hosting, email delivery, analytics, project management tools). These providers are contractually bound to protect your data. We may also disclose data if required by law or to protect our legal rights.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security reviews. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data, as well as the right to data portability and to object to certain processing. To exercise these rights, contact us at hello@id8.ae.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@id8.ae or through our contact page.
