Legal

Privacy Policy — your data, respected.

Last updated: June 2026. This policy explains how ID8 collects, uses, and protects your personal information.

1. Who We Are

ID8 is a product engineering studio based in Dubai, UAE (DAFZA). We act as the data controller for personal information collected through our website (id8.ae) and in the course of providing our services. If you have questions about this policy or your data, contact us at hello@id8.ae.

2. Information We Collect

We collect information you provide directly — such as your name, email address, phone number, and company details when you fill out contact forms, schedule a call, or engage our services. We also collect technical data automatically, including IP address, browser type, device information, and pages visited, via cookies and analytics tools.

3. How We Use Your Information

We use your data to respond to inquiries, deliver our services, manage client projects, send relevant communications, improve our website and offerings, and comply with legal obligations. We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process personal data based on: (a) your consent (e.g., newsletter subscriptions), (b) the necessity to perform a contract or take steps at your request before entering a contract, (c) our legitimate interests (e.g., improving services, fraud prevention), and (d) compliance with legal obligations.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze site traffic, and understand how visitors interact with our content. You can manage or disable cookies through your browser settings. Note that some features may not function properly if cookies are disabled.

6. Data Sharing & Transfers

We share personal data only with trusted service providers who help us operate our business (e.g., hosting, email delivery, analytics, project management tools). These providers are contractually bound to protect your data. We may also disclose data if required by law or to protect our legal rights.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security reviews. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data, as well as the right to data portability and to object to certain processing. To exercise these rights, contact us at hello@id8.ae.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@id8.ae or through our contact page.